Lucca Hotels 4 Star - Best 4 star hotel in Lucca

Book here and we’ll give you:

10% discount

Bottle of local Lucca wine

Room upgrade, if available

Staff

Claudia

Claudia

Head of reception

For 20 years Claudia has been the smiling face welcoming most of the customers at the front desk. But she is also the indefatigable mother of Emma and Adele, who keep her busy when she is out of the office.

Ilaria

Ilaria

Front desk

She was born in Pistoia but in 2017 she decided to come and live in Lucca just for love and she found a new home at Hotel Ilaria. As she is an expatriate, she is an excellent polyglot.

Alessandro

Alessandro

Front desk and administration

At the reception he shows off the warm and sunny character inherited in his Sicily, but when he deals with administration he turns in a maniac of perfectionism.

Paola

Paola

Back office

Paola is a champ at numers: in fact, she deals with revenue management, prices and availability. She is extremely fond of racing, but now most of the time she runs after her daughter Camilla.

Cristiano

Cristiano

Sales and marketing manager

Once football was his entire life (he even played in Italian Serie C) but the love for hospitality drove him to hang up his soccer shoes to devote all his days to the hotel, where he takes care of sales and contracts.

Mauro

Mauro

Director and Hotel Administrator

Mauro is the historical director of the Hotel Ilaria: he comes from Trentino, the land of Dolomiti, and perhaps this is why he is the rock to lean on to solve the most difficult problems. He loves to run for kilometers with his racing bike but, just like Paola, now he mostly runs after James, his little nephew.

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